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Terms of Service

Prep Expert reserves the right to, at any time, revise, modify or update our Site or these Terms, and you agree to be bound by such modifications, revisions, or updates.  Your continuing use of this Site constitutes your acceptance of any modifications, revisions, or updates to the Terms, all of which shall become effective.

CHILDREN

In compliance with the Children’s Online Privacy Protection Act, Prep Expert does not permit children under 13 years of age to become users without their parent or guardian’s express consent and approval. By using our Site, you represent you are not under 13 years of age.

WHOLE AGREEMENT

This agreement constitutes the entire understanding between you and Prep Expert with regard to the subject matter thereof and both parties waive the right to rely on any alleged, expressed, or implied provision not contained herein.

PREP EXPERT STUDENT ENROLLMENT AGREEMENT

You have enrolled in this course in order to prepare for the SAT or ACT. You understand that all course materials and methods are the exclusive property of Patel Educational Services Inc, DBA “Prep Expert,” (“PE”/”we”/”us”/”our”). You agree not to copy, disclose, reproduce, sell, or otherwise distribute any information, materials, or methods obtained from PE.

ONE PERSON PER ACCOUNT

You agree that for each account that you purchase from Prep Expert, only one person will study from the course. Prep Expert may shut down the account with no refund provided if it believes the account is being used by multiple people to study. In such a case, if in fact only one person was studying Prep Expert will restore or refund that account to the user.

COURSE PAYMENT

You must pay the full tuition by the first scheduled class of the course. If you have not paid the full tuition by the first scheduled class, you authorize PE to charge the remaining balance to your credit card.

STUDENT WITHDRAWALS AND REFUNDS FOR IN PERSON

If you choose to withdraw your enrollment in a classroom course seven days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a class fee of $199. If you cancel within fourteen (14) days of in person class start Prep Expert will refund 50% of your class fee. No refunds will be given for cancellations after fourteen (14) days of the first scheduled session of your program. Refunds take approximately four weeks to be processed.

STUDENT WITHDRAWALS AND REFUNDS FOR TUTORING

If you choose to withdraw your enrollment in a private tutoring program seven days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a fee of $149. Tutoring packages must be cancelled within four sessions of your start date to get a refund of the remaining hours minus a $50 book fee. Refunds take approximately four weeks to be processed.

TUTORING CANCELLATION & SESSION POLICY

Notice must be given to reschedule any pre-arranged sessions forty-eight (48) hours before the given session. Any pre-arranged session cancelled after forty-eight (48) hours prior to the start of a session will be charged a full session price. Tutors may be able to accommodate session changes on a short notice; however, are not be responsible for making these sessions. There is also no guarantee that the session will be rescheduled to meet a test deadline.

STUDENT WITHDRAWALS AND REFUNDS FOR LIVE ONLINE

If you choose to withdraw from the live online program seven days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a fee of $99. If you choose to withdraw from the live online program within fourteen (14) days after the program start, Prep Expert will refund 50% of your tuition fee. No refunds will be given for cancellations after fourteen days of the first scheduled session of your program. Refunds take approximately four weeks to be processed.

STUDENT WITHDRAWALS AND REFUNDS FOR 12 MONTH SELF-PACED PROGRAMS

If you choose to withdraw from the twelve (12) month on-demand program within seven (7) days of purchase, Prep Expert will refund all the tuition you have paid less a book fee of $59. No refunds will be given for cancellations after seven (7) days of the purchase date of your on-demand program. Refunds take approximately four weeks to be processed.

LATE ARRIVAL

PE calculates tuition fees per the times stipulated in the schedule. No adjustment shall be made for time lost because of late arrival by a student. PE shall compensate for the late arrival of an instructor by extending a class session by mutual agreement for the time forfeited.

COURSE CANCELLATION

Occasionally, PE, due to various circumstances, may change a course schedule, location, or cancel the course entirely. If we cancel the course in which you are registered and are unable to reschedule you into another course that is acceptable to you, we will refund all the tuition you have paid, and we will have no further liability to you regarding the cancelled course.

SAT 200-POINT SCORE IMPROVEMENT GUARANTEE

Prep Expert is so confident in our SAT prep methodology, we backup our in-person and live online courses with the best score guarantee in the industry!
You or your Student qualify for our 200-Point Score Improvement Guarantee if:

  1. You/your Student have an official SAT score before enrollment. An official SAT score is one received after taking an SAT exam administered by The College Board. Your starting score must be 1240 or less. Have a starting score greater than 1240? See our 99th Percentile Score Improvement Guarantee below!
  2. You/your Student enrolls in an in-person or live online course before that course begins. Only students who complete these specific courses qualify for our 200-Point SAT Money-Back Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must attend each class and complete and submit each of the Practice Tests assigned as part of the course before the due date for that test. This includes writing and submitting on time by email each test’s Essay.
  4. Date of enrollment. The 200-Point Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee. Additionally, students who enroll in a course after that course has begun are not eligible for the guarantee.
  5. ​Print your scores direct​ly​ from the College Board website, showing the​ College Board logo,​ students name & date test taken. You must have a score taken prior to ​beginning​ the ​SAT prep ​course and a score taken after the ​completion of the SAT prep course. ​M​ail both ​documents to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable SAT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

SAT 99th PERCENTILE SCORE IMPROVEMENT GUARANTEE

For high-achieving students, we offer a 99th Percentile Score Improvement Guarantee to ensure that Students with high official SAT starting scores can raise their scores to enter the Nationally Representative Sample Percentiles’ 99th percentile: 1450.

You qualify for our 99th Percentile Score Improvement Guarantee if:

  1. You have an official SAT score before enrollment. An official SAT score is one received after taking an SAT exam administered by The College Board. Your starting score must be between 1250 and 1440.
  2. You/your Student enrolls in an in-person or live online course before that course begins. Only students who complete these specific courses qualify for our 99th Percentile Score Improvement Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must attend each class and complete and submit each of the Practice Tests assigned as part of the course before the due date for that test. This includes writing and submitting on time by email each test’s Essay.
  4. Date of enrollment. The 99th Percentile Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee. Additionally, students who enroll in a course after that course has begun are not eligible for the guarantee.
  5. ​Print your scores direct​ly​ from the College Board website, showing the​ College Board logo,​ students name & date test taken. You must have a score taken prior to ​beginning​ the ​SAT prep ​course and a score taken after the ​completion of the SAT prep course. ​M​ail both ​documents to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable SAT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

ACT 4-POINT SCORE IMPROVEMENT GUARANTEE

Prep Expert is so confident in our ACT prep methodology, we backup our in-person and live online courses with the best score guarantee in the industry!

You qualify for our ACT 4-Point Score Improvement Guarantee if:

  1. You have an official ACT score before enrollment. An official ACT score is one received after taking an ACT exam administered by ACT. Your starting score must be 27 or less. Have a starting score greater than 27? See our 99th Percentile Score Improvement Guarantee below!
  2. You/your Student enrolls in an in-person or live online course before that course begins. Only students who complete these specific courses qualify for our ACT 4-Point Score Improvement Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must attend each class and complete and submit each of the Practice Tests assigned as part of the course before the due date for that test. This includes writing and submitting on time by email each test’s essay.
  4. Date of enrollment. The 4-Point Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee. Additionally, students must enroll in the course before it begins:

    Print your scores direct​ly​ from the ACT website, showing the​ ACT logo,​ students name & date test taken. You must have a score taken prior to ​beginning ​the ​ACT prep ​course and a score taken after ​completion of ​the ​ACT prep​course. ​M​ail both ​documents​ to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable ACT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

ACT 99th PERCENTILE SCORE IMPROVEMENT GUARANTEE

For high-achieving students, we offer a 99th Percentile Score Improvement Guarantee to ensure that Students with high official ACT starting scores can raise their scores to enter the score equivalent of The College Board’s Nationally Representative Sample Percentiles’ 99th percentile: 32.

You qualify for our 99th Percentile Score Improvement Guarantee if:

  1. You have an official ACT score before enrollment. An official ACT score is one received after taking an ACT exam administered by ACT. Your starting score must be between 28 and 31.
  2. You/your Student enrolls in an in-person or live online course before that course begins. Only students who complete these specific courses qualify for our 99th Percentile Score Improvement Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must attend each class and complete and submit each of the Practice Tests assigned as part of the course before the due date for that test. This includes writing and submitting on time by email each test’s essay.
  4. Date of enrollment. The 99th Percentile Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee. Additionally, only students who enroll before their class begins are eligible.
  5. P​rint your scores direct​ly​ from the ACT website, showing the​ ACT logo,​ students name & date test taken. You must have a score taken prior to ​beginning ​the ​ACT prep ​course and a score taken after ​completion of ​the ​ACT prep​course. ​M​ail both ​documents​ to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable ACT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

100% “SELF-PACED” MONEY-BACK GUARANTEE

Prep Expert is so confident in our SAT and ACT prep methodology, we backup our self-paced video courses with an incredible positive score improvement guarantee of at least a 1 point jump on the ACT and/or a 10 point jump on the SAT!

You qualify for our 100% Money-Back Guarantee if:

  1. You/Your Student enrolls in a Prep Expert SAT/ACT Self-Paced Video Course after September 29, 2017.
  2. You have an official SAT or ACT score before enrollment. An official ACT score is one received after taking an ACT exam administered by ACT. An official SAT score is one received after taking an SAT exam administered by The College Board.
  3. Your starting SAT score must be 1450 or less and/or Your starting ACT score must be 32 or less.
  4. You/Your Student fully completes their respective Self-Paced Video Course. To fully complete a Prep Expert Self-Paced Video Course, You/Your Student must view each class and take all six (6) assigned practice tests in full and enter their results into our online-based scoring system. All assigned practice tests must be complete before the date of You/Your Student’s SAT or ACT of which the refund is requested. This also means that the account’s lessons, practice questions, diagnostics, tests, and other content is only being used by the Student and no other individuals.
  5. P​rint your scores direct​ly​ from the SAT/ACT website, showing the​ SAT/ACT logo,​ students name & date test taken. You must have a score taken prior to ​beginning ​the ​SAT/ACT Self-Paced Video Course and a score taken after ​completion. ​M​ail both ​documents​ to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable ACT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

SIX WEEK & WEEKEND CAMP COURSE ACCESS GUARANTEE

  1. You will have access to the SAT/ACT Live Online course for 90 days after the final day of your course. This access will include the student dashboard, test scoring website, and any recorded videos associated with the course. Additional time may be permitted at Prep Experts discretion upon written request to [email protected]
  2. You will have access to the SAT/ACT Live In-Person course for 90 days after the final day of your course. This access will include the student dashboard and the test scoring website. Additional time may be permitted at Prep Experts discretion upon written request to [email protected]
  3. You will have access to the SAT/ACT Weekend Camp for 90 days after the final day of your course. This access will include the student dashboard, test scoring website, and any recorded videos associated with the course Additional time may be permitted at Prep Experts discretion upon written request to [email protected]

ALL GUARANTEES

In order for us to offer the guarantees we do, we are reliant upon You or Your Student completing our course in full, which includes all applicable practice tests and essays. Prep Expert will not consider refund requests unless You or Your Student has completed ALL six (6) assigned tests and essays for the course in question. All Prep Expert guarantees may only be used once by each individual student, meaning there can be no combining of guarantees in multiple purchases. Guarantees are also not valid for bulk or group purchases, which are defined as single orders/invoices including two or more students.

SALES & DISCOUNTS

If the prices on our website drop within five (5) days of your purchase we will refund the difference to you. You must contact us to take advantage of this refund at either [email protected] or call 1-877-345-7737 between 9 P.M. and 5 P.M. PST. Not valid for sales of a single or particular course.

PREP EXPERT REFERRAL POLICY

Agreement Not to Offer Discounts or Coupons Relating to Us

You agree not to offer visitors or customers any discounts or coupons relating to PrepExpert.com, our Sites or our products or services. You agree not to promote Patel Educational Services Inc on any customer cash-back or any other type of “loyalty” or “incentive” program, unless you have received a specific written exemption from Patel Educational Services Inc.

You will receive a commission in connection with qualifying sales. For a sale to generate a commission, the customer must follow a properly formatted link (“Link”) from your Site to our Site, purchase the product using our online system, and pay us in full. You will receive a commission on Net Sales for such customers. “Net Sales” is the amount received by us from the customer, that includes deductions for discounts or coupons, less the amount collected by us for taxes, duties, shipping, and handling.

To enable us to credit you with commissions, you must properly format the links between your Site and our Site. Proper formatting includes but is not limited to the use of the appropriate URL for each link from your Site to our Site. We will not be liable for your failure to properly format links to Refersion’s or our specifications.

You are entitled to a commission only if the system tracks the customer from the time the customer clicks on a Link to our Site to the time of sale. We are not responsible or liable for a customer’s deletion of a required cookie, or to failures in Refersion’s or our tracking technology. You will receive a commission only if the customer purchases product from our Site within 30 days after clicking a Link.

Commissions are subject to the “Charge-backs”. We have no obligation to pay or authorize commissions for orders placed after the termination of this agreement. For the avoidance of doubt, we reserve the right to reverse commissions for referrals resulting directly or indirectly from your violation of any term or condition of this agreement at the discretion of Patel Educational Services Inc.