$200 Off Coupon Code SHARKTANK

TERMS OF SERVICE

 

Modified on 7/13/2018.

 

DEFINITIONS

”We,” “Us,” and/or “Ours” means and refers to Prep Expert and https://prepexpert.com (“Website”), a Website wholly owned and operated by Patel Educational Services, Inc., a Delaware Corporation. “You,” “Your,” “Yours,” and “You/Your Student” means and refers to You and/or any other person or entity engaging in services with Our Website.

 

ENROLLMENT AGREEMENT

Please refer here if You/Your Student is enrolled in a Prep Expert SAT/ACT Prep Course. For tutoring and admissions consulting orders, please refer to the applicable agreement below.

  1. Children. In compliance with the Children’s Online Privacy Protection Act, Prep Expert does not permit children under 13 years of age to become users without their parent or guardian’s express consent and approval. By using Our Website and enrolling in any of Our courses, You represent You are not under 13 years of age.
  2. One Person Per Account. You agree that only one person will use each account that You purchase from Prep Expert. Prep Expert may shut down Your account with no refund provided if We believe the account is being used by more than one person. In such a case, if in fact only one person was using the account, Prep Expert will restore that account.
  3. Course Access. You/Your Student will have access to any 6-Week Flagship, 3-Week Fast Track, or Weekend Review SAT/ACT Prep Course from the beginning of the first lesson/class (“course start”) date until ninety (90) days after the concluding lesson/class (“course end”). You/Your Student will have access to any Self-Paced Video SAT/ACT Prep Course for one (1) year or 365 days after the date of purchase. This access includes the ability to use and/or view dashboards, test-scoring website, and any recorded videos associated with each course. Additional time may be permitted at Prep Expert’s discretion upon written request to [email protected]
  4. Late Arrival. No adjustment shall be made for time lost because of late arrival by You/Your Student. Prep Expert will compensate for the late arrival of an instructor by extending a class (“lesson”) for the time forfeited.
  5. Rescheduling. Occasionally, due to various circumstances, We may change a course schedule, location, or instructor. While this is unlikely, We will do our best to accommodate you if you wish to move into a different course, including waiving any applicable transfer fees.
  6. Cancellation. Occasionally, due to various circumstances, We may cancel a course entirely. If We cancel a course in which You are registered and are unable to reschedule You into another course that is acceptable to You, we will refund all the tuition You have paid, and We will have no further liability to You regarding the cancelled course.
  7. Withdrawals. In some cases, you may be able to withdraw from a Prep Expert course or tutoring session. If You/Your Student choose to withdraw Your enrollment in an online 6-Week Flagship, 3-Week Fast Track SAT/ACT Prep Course, or Weekend Review SAT/ACT Prep Course seven (7) days or more before the course start, Prep Expert will refund all the tuition You have paid less a class fee of $199. No refunds will be given for cancellations after the course start, or, in the case of any Self-Paced Video SAT/ACT Prep Course, after purchase. No refunds will also be given for cancellations after the use of, or, in the case of any Answer Solutions, after purchase. For all in-person courses, no transfers or withdrawals are permitted within fourteen (14) days of the start date of the first lesson. To request a withdrawal, please call us at (877) 345-7737 or email us at [email protected] Please be advised that refunds for withdrawals typically take four (4) weeks to process. Only the Payee may request a withdrawal.
  8. Copyright. You understand that all Prep Expert course materials and methods are the exclusive property of Patel Educational Services Inc, DBA Prep Expert and You agree not to copy, disclose, reproduce, sell, or otherwise distribute any information, materials, or methods obtained from Us.

 

PRIVATE TUTORING AGREEMENT

Please refer here if You/Your Student is enrolled in a Prep Expert tutoring package.

  1. Children. In compliance with the Children’s Online Privacy Protection Act, Prep Expert does not permit children under 13 years of age to become users without their parent or guardian’s express consent and approval. By using our Site and receiving tutoring services from Us, you represent you are not under 13 years of age.
  2. Scheduling. You and Your assigned tutor will agree upon a mutually convenient means of scheduling sessions — for example, by email or text message. When You and Your tutor agree on a time for an individual session or for a recurring session, that session’s scheduling will be considered to be active. Students and tutors should communicate directly with each other to change the time of any scheduled session. A time change for recurring sessions is only considered confirmed if it is agreed upon by both parties prior to the start time of the session. If it is not agreed upon by both parties, the session would still begin at the originally scheduled time, and the party seeking the time change will still be subject to any penalties that would occur for missing the originally scheduled session. Once scheduled, the tutoring agenda may be set/changed based on the relationship between the student and tutor and what is requested for optimal results.
  3. Student Rescheduling. In the event You cancel a session, You must provide Prep Expert and Your tutor with notice of cancellation no less than twenty-four (24) hours before the scheduled session. If You fail to provide both the company and the tutor at least twenty-four (24) hours notice of cancellation, Your time will be reduced as if the session had occurred as scheduled. To provide notice of cancellation, please email Your tutor and Prep Expert at [email protected]; this message must have “CANCELLATION” as its subject and must list the soon-to-be-missed session date time, Your name, and the tutor’s name. Tutors may be able to accommodate session changes on shorter than twenty-four (24) hours notice; however, tutors are not responsible for making such sessions. There is also no guarantee that any session will be rescheduled to meet a test deadline, regardless of whether or not You make Your request twenty-four (24) hours in advance.
  4. Tutor Rescheduling. In the event Your tutor must cancel a scheduled session, he/she will provide You with notice of cancellation no less than twenty-four (24) hours before the scheduled session. If Your tutor fails to provide this notice, You will have an amount of time equal to half of the scheduled session’s length added to Your remaining available tutoring time total.
  5. Late Arrival. No adjustment shall be made for time lost because of late arrival by You/Your Student. Tutors will compensate for late arrival by extending a tutoring session for the time forfeited.
  6. Tutor Changes. Occasionally, due to various circumstances, We may replace a tutor to whom You have been assigned with another. We will not refund the amount You have paid should we replace Your tutor within a reasonable amount of time: two (2) weeks. If We are unable to assign You/Your Student another tutor within a two (2) week period, We will refund all the tuition You have paid, and We will have no further liability to You regarding the cancelled tutoring package.
  7. Withdrawals. If you choose to withdraw Your/Your Student’s enrollment in a tutoring session seven (7) days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a scheduling fee of $199. No refunds will be given for withdrawals after the first scheduled tutoring session. To request a withdrawal or cancellation refund, please call us at (877) 345-7737 or email us at [email protected] Please be advised that refunds for withdrawals typically take four (4) weeks to process.
  8. Refunds & Guarantees. Due to the nature of focused subject tutoring, Prep Expert does not offer a point improvement guarantee nor grant refund requests of any kind for tutoring packages.
  9. Copyright. You understand that all Prep Expert tutoring materials and methods are the exclusive property of Patel Educational Services Inc, DBA Prep Expert and You agree not to copy, disclose, reproduce, sell, or otherwise distribute any information, materials, or methods obtained from Us.

 

ADMISSIONS CONSULTING AGREEMENT

Please refer here for Applicants enrolled in a Prep Expert admissions consulting package.

  1. Children. In compliance with the Children’s Online Privacy Protection Act, Prep Expert does not permit children under 13 years of age to become users without their parent or guardian’s express consent and approval. By using our Site and receiving tutoring services from Us, you represent you are not under 13 years of age.
  2. Good Faith. Applicant agrees to faithfully pursue the advice provided by Your consultant and to exert Your best efforts in completing the application process. This includes, but is not limited to, submitting adequate draft essays after consultation and strategy session, completing online applications to the best of applicant’s ability, and obtaining letters of recommendation from teachers in a timely manner.
  3. Legal Services This is not an agreement for legal services of any kind, which Patel Educational Services, Inc. does not provide.
  4. Deadlines. It is the Applicant’s responsibility to inform Your consultant in writing via email of any deadline at least two (2) weeks prior to any deadline. This will ensure applications are submitted on time.
  5. Application Limit. This service is limited to twelve (12) applications per purchase. All UC schools are considered as part of the same one (1) application.
  6. Scheduling. You and Your assigned consultant will agree upon a mutually convenient means of scheduling sessions — for example, by email or text message. When You and Your consultant agree on a time for an individual session or for a recurring session, that session’s scheduling will be considered to be active. Applicants should communicate directly with consultants to change the time of any scheduled session. Applicants are expected to be vigilant in keeping to the mutually agreed upon schedule as part of the Good Faith clause.
  7. Consultant Changes. Occasionally, due to various circumstances, We may replace a consultant to whom You have been assigned with another. We will not refund the amount You have paid should we replace Your consultant within a reasonable amount of time: two (2) weeks. If We are unable to assign You another consultant within a two (2) week period, We will refund all the tuition You have paid, and We will have no further liability to You regarding the cancelled consulting package.
  8. Additional Applications. Applicant understands if You exceed the twelve (12) application limit for consulting services purchased with this service You may purchase additional hours at a rate of $300 per hour with Your consultant.
  9. Withdrawals. If you choose to withdraw Your enrollment in a consulting package seven (7) days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a application fee of $999. No refunds will be given for withdrawals after the first scheduled tutoring session. To request a withdrawal or cancellation refund, please call us at (877) 345-7737 or email us at [email protected] Please be advised that refunds for withdrawals typically take four (4) weeks to process.
  10. Refunds & Guarantees. Prep Expert does not offer a guarantee of admission to any school, express or otherwise implied, nor grant refund requests of any kind for admissions consulting packages.
  11. Copyright. You understand that all Prep Expert tutoring materials and methods are the exclusive property of Patel Educational Services Inc, DBA Prep Expert and You agree not to copy, disclose, reproduce, sell, or otherwise distribute any information, materials, or methods obtained from Us.

 

PAYMENT

You must pay the full tuition by the first scheduled date of You/Your Student’s service. If you have not paid the full tuition at this point, you authorize Us to charge the remaining balance to your credit card. All Prep Expert services require upfront payment. For information about paying over time for your Prep Expert course or tutoring package, please view our Affirm payment options.

 

PREP EXPERT GUARANTEES

In order for Us to offer Our guarantees, we are reliant upon You/Your Student completing Our course in full. All Prep Expert guarantees may only be used once by each individual student, meaning there can be no combining of guarantees in multiple purchases. Guarantees are also not valid for bulk or group purchases, which are defined as single orders/invoices including two or more students.

 

200-POINT SCORE IMPROVEMENT GUARANTEE℠

Prep Expert is so confident in our SAT prep methodology, we backup our 6-Week Flagship SAT Prep Courses with a remarkable 200-Point Score Improvement Guarantee℠! You/Your Student qualify for our 200-Point Score Improvement Guarantee℠ if:

  1. You/Your Student have an official SAT score (“starting score”) before enrolling in a 6-Week Flagship SAT Prep Course. An official SAT score is one received after taking an official SAT exam administered by the College Board.
  2. You/Your Student have a starting score of 1280 or less. If Your starting score is 1290 and above, You/Your Student qualify for an improvement guarantee up to 1480 points. Because a score improvement of this nature may help You/Your Student reach the Nationally Representative Sample Percentiles’ 99th Percentile on the SAT, We refer to this as Our 99th Percentile Score Improvement Guarantee℠.
  3. You/Your Student takes another official SAT exam within ninety (90) days after the last scheduled day of their course. An official SAT exam is administered by the College Board.
  4. You/Your Student fully completes (“complete”) our 6-Week Flagship SAT Prep Course. To complete our 6-Week Flagship SAT Prep Course:
    • Attend 80% or a minimum of ten (10) of twelve (12) lessons for the majority of each lesson. To verify attendance, usernames will be automatically generated upon joining each lesson, and You/Your Student must not alter this username for tracking purposes.
    • Complete 90% or a minimum of eleven (11) of twelve (12) homework assignments for each lesson in full. Each homework assignment must be submitted by You/Your Student on time prior to the respective due date.
    • Complete 100% or all six (6) practice tests assigned in full. Each test must be submitted by You/Your Student on time prior to the respective due date. This includes writing and submitting each test’s essay on time by email to [email protected]

 

4-POINT SCORE IMPROVEMENT GUARANTEE℠

Prep Expert is so confident in our ACT prep methodology, we backup our 6-Week Flagship ACT Prep Courses with a remarkable 4-Point Score Improvement Guarantee℠! You/Your Student qualify for our 4-Point Score Improvement Guarantee℠ if:

  1. You/Your Student have an official ACT score (“starting score”) before enrolling in a 6-Week Flagship ACT Prep Course. An official ACT score is one received after taking an official ACT exam administered by the ACT.
  2. You/Your Student have a starting score of 29 or less. If Your starting score is 30 and above, You/Your Student qualify for an improvement guarantee up to 33 points. Because a score improvement of this nature may help You/Your Student reach the equivalent of the Nationally Representative Sample Percentiles’ 99th Percentile on the ACT, We refer to this as Our 99th Percentile Score Improvement Guarantee℠.
  3. You/Your Student takes another official ACT exam within ninety (90) days after the last scheduled day of their course. An official ACT exam is administered by the ACT.
  4. You/Your Student fully completes (“complete”) our 6-Week Flagship SAT Prep Course. To complete our 6-Week Flagship SAT Prep Course:
    • Attend 80% or a minimum of ten (10) of twelve (12) lessons for the majority of each lesson. To verify attendance, usernames will be automatically generated upon joining each lesson, and You/Your Student must not alter this username for tracking purposes.
    • Complete 90% or a minimum of eleven (11) of twelve (12) homework assignments for each lesson in full. Each homework assignment must be submitted by You/Your Student on time prior to the respective due date.
    • Complete 100% or all six (6) practice tests assigned in full. Each test must be submitted by You/Your Student on time prior to the respective due date. This includes writing and submitting each test’s essay on time by email to [email protected]

 

100-POINT SCORE IMPROVEMENT GUARANTEE℠

Prep Expert is so confident in our SAT prep methodology, we backup our 3-Week Fast Track SAT Prep Courses with a remarkable 100-Point Score Improvement Guarantee℠! You/Your Student qualify for our 100-Point Score Improvement Guarantee℠ if:

  1. You/Your Student have an official SAT score (“starting score”) before enrolling in a 3-Week Fast Track SAT Prep Course. An official SAT score is one received after taking an official SAT exam administered by the College Board.
  2. You/Your Student have a starting score of 1380 or less. If Your starting score is 1390 and above, You/Your Student qualify for an improvement guarantee up to 1480 points. Because a score improvement of this nature may help You/Your Student reach the Nationally Representative Sample Percentiles’ 99th Percentile on the SAT, We refer to this as Our 99th Percentile Score Improvement Guarantee℠.
  3. You/Your Student takes another official SAT exam within ninety (90) days after the last scheduled day of their course. An official SAT exam is administered by the College Board.
  4. You/Your Student fully complete (“complete”) our 3-Week Fast Track SAT Prep Course. To complete our 3-Week Fast Track SAT Prep Course:
    • Attend 80% or a minimum of ten (10) of twelve (12) lessons for the majority of each lesson. To verify attendance, usernames will be automatically generated upon joining each lesson, and You/Your Student must not alter this username for tracking purposes.
    • Complete 90% or a minimum of eleven (11) of twelve (12) homework assignments for each lesson in full. Each homework assignment must be submitted by You/Your Student on time prior to the respective due date.
    • Complete 100% or all six (6) practice tests assigned in full. Each test must be submitted by You/Your Student on time prior to the respective due date. This includes writing and submitting each test’s essay on time by email to [email protected]

 

2-POINT SCORE IMPROVEMENT GUARANTEE℠

Prep Expert is so confident in our ACT prep methodology, we backup our 3-Week Fast Track ACT Prep Courses with a remarkable 2-Point Score Improvement Guarantee℠! You/Your Student qualify for our 2-Point Score Improvement Guarantee℠ if:

  1. You/Your Student have an official ACT score (“starting score”) before enrolling in a 3-Week Fast Track ACT Prep Course. An official ACT score is one received after taking an official ACT exam administered by the ACT.
  2. You/Your Student have a starting score of 31 or less. If Your/Your Student’s starting score is 32 and above, You/Your Student qualify for an improvement guarantee up to 33 points. Because a score improvement of this nature may help You/Your Student reach the equivalent of the Nationally Representative Sample Percentiles’ 99th Percentile on the ACT, We refer to this as Our 99th Percentile Score Improvement Guarantee℠.
  3. You/Your Student takes another official ACT exam within ninety (90) days after the last scheduled day of their course. An official ACT exam is administered by the ACT.
  4. You/Your Student fully completes (“complete”) our 3-Week Fast Track SAT Prep Course. To complete our 3-Week Fast Track SAT Prep Course:
    • Attend 80% or a minimum of ten (10) of twelve (12) lessons for the majority of each lesson. To verify attendance, usernames will be automatically generated upon joining each lesson, and You/Your Student must not alter this username for tracking purposes.
    • Complete 90% or a minimum of eleven (11) of twelve (12) homework assignments for each lesson in full. Each homework assignment must be submitted by You/Your Student on time prior to the respective due date.
    • Complete 100% or all six (6) practice tests assigned in full. Each test must be submitted by You/Your Student on time prior to the respective due date. This includes writing and submitting each test’s essay on time by email to [email protected]

 

SCORE IMPROVEMENT GUARANTEE℠

Prep Expert is so confident in our SAT/ACT prep methodology, we backup our Self-Paced Video SAT/ACT Prep Courses with a remarkable Score Improvement Guarantee℠! Our Score Improvement Guarantee℠ guarantees that You/Your Student will improve an SAT score by at least 10 points or an ACT score by at least 1 point. You/Your Student qualify for our Score Improvement Guarantee℠ if:

  1. You/Your Student have an official SAT/ACT score (“starting score”) before enrolling in a Self-Paced Video SAT/ACT Prep Course. An official SAT score is one received after taking an official SAT exam administered by the College Board. An official ACT score is one received after taking an official ACT exam administered by the ACT.
  2. You/Your Student have a starting score of 1470 or less (SAT) and/or 32 or less (ACT). If Your starting score is 1480 (SAT) and/or 33 (ACT) and above, You/Your Student will not qualify for Our Score Improvement Guarantee.℠ or any type of score improvement guarantee of any kind.
  3. You/Your Student takes another official SAT/ACT exam within ninety (90) days after the last scheduled day of their course. An official SAT exam is administered by the College Board, and an official ACT exam is administered by the ACT.
  4. You/Your Student fully completes (“complete”) our Self-Paced Video SAT/ACT Prep Course. To complete our Self-Paced Video SAT/ACT Prep Course:
    • Attend 80% or a minimum of ten (10) of twelve (12) lessons for the majority of each lesson. To verify attendance, usernames will be automatically generated upon joining each lesson, and You/Your Student must not alter this username for tracking purposes.
    • Complete 90% or a minimum of eleven (11) of twelve (12) homework assignments for each lesson in full. Each homework assignment must be submitted by You/Your Student on time prior to the respective due date.
    • Complete 100% or all six (6) practice tests assigned in full. Each test must be submitted by You/Your Student on time prior to the respective due date. This includes writing and submitting each test’s essay on time by email to [email protected]

 

GUARANTEE REFUND REQUESTS

If You (the Payee), would like to request a refund from Prep Expert having met the qualifications of a particular guarantee, you must submit it in writing within thirty (30) days after the release date of your applicable SAT/ACT score. To submit your request, please print your scores directly from the College Board’s/ACT’s website and mail them to Prep Expert at 7881 W Charleston Blvd Ste 175, Las Vegas, NV 89117. The submission must show the official College Board/ACT logo, Your/Your Student’s name, and date of exam. It must also contain the email address of the account as well as a Payee name and a Payee address.

 

SALES & DISCOUNTS

If the prices on our website drop within seventy-two (72) hours on a course(s) you have purchased, we will refund the difference to you. You must contact us to take advantage of this refund at either [email protected] or call (877) 345-7737 between 9:00AM and 5:00PM PST.

REFERRAL POLICY

You/Your Student may sign up for our referral program through our Website. By signing up for this program, you agree not to use referral codes directly on orders you place, and not to offer visitors or customers any discounts or coupons relating to prepexpert.com, our Sites or our products or services. You agree not to promote Patel Educational Services, Inc. on any customer cash-back or any other type of “loyalty” or “incentive” program, unless you have received a specific written exemption from Us. You must properly format the links between your site and our Site. Proper formatting includes but is not limited to the use of the appropriate URL for each link from your site to our Site. We are not responsible or liable for a customer’s deletion of a required cookie, or any tracking failures of third-party referral technology to ensure tracking success. Should you follow these policies, You may receive a commission in connection with qualifying sales. For a sale to generate a commission, the person referred must follow a properly formatted link (“link”) from to our Site, purchase the product on our Site, and pay us in full. You are entitled to a commission only if the system tracks the customer from the time the customer clicks on a Link to our Site to the time of sale. If You operate a website as a way to increase your referrals and/or generate multiple referrals on a regular basis as determined by Prep Expert, your commission will be reduced per sale by 75% of the standard referral rate offered to Prep Expert customers. Prep Expert has full discretion and authorization to place anyone including You into this category of affiliates, at any time. To enable us to credit You with an earned commission, you must have a verified PayPal account. Earned commissions are also subject to chargebacks. We have no obligation to pay or authorize commissions for orders placed after the termination of this agreement. For the avoidance of doubt, we reserve the right to reverse and/or deny commissions for referrals for any reason, whether or not resulting directly or indirectly from your violation of any term or condition of this agreement at the discretion of Patel Educational Services, Inc.

 

NOTIFICATION OF CHANGES

We reserve the right to change these Terms from time to time as We see fit and Your continued use of the site will signify Your acceptance of any adjustment to these Terms. You agree to be bound by such modifications, revisions, or updates. You are therefore advised to re-read this statement on a regular basis.

 

WHOLE AGREEMENT

This agreement constitutes the entire understanding between you and Prep Expert with regard to the subject matter thereof and both parties waive the right to rely on any alleged, expressed, or implied provision not contained herein.

 

These Terms of Service form part of the Agreement between You and Us. Your accessing of this Website and/or purchasing services from Us indicates Your understanding, agreement to and acceptance of the full Terms of Use, Privacy Policy, and Terms of Service contained herein.