Terms of Service

Prep Expert reserves the right to, at any time, revise, modify or update our Site or these Terms, and you agree to be bound by such modifications, revisions, or updates.  Your continuing use of this Site constitutes your acceptance of any modifications, revisions, or updates to the Terms, all of which shall become effective.

CHILDREN

The Site is intended for the use of adults 18 years or older and children over the age of 13. You are not permitted to use the Site if you are under the age of 13. By using the Site, you agree to provide us with accurate information concerning your age or identity if we request it. You also agree not to assist children under the age of 13 in accessing the Site or to attempt to contact children under 13 through the Site.

WHOLE AGREEMENT

This agreement constitutes the entire understanding between you and PE with regard to the subject matter thereof and both parties waive the right to rely on any alleged expressed or implied provision not contained herein.

PREP EXPERT STUDENT ENROLLMENT AGREEMENT

You have enrolled in this course in order to prepare for the SAT or ACT. You understand that all course materials and methods are the exclusive property of Patel Educational Services Inc, DBA “Prep Expert,” (“PE”/”we”/”us”/”our”). You agree not to disclose, reproduce, sell, or otherwise distribute any information obtained from PE.

ONE PERSON PER ACCOUNT

You agree that for each account that you purchase from Prep Expert, only one person will study from the course. Prep Expert may shut down the account with no refund provided if it believes the account is being used by multiple people to study. In such a case, if in fact only one person was studying Prep Expert will restore or refund that account to the user.

COURSE PAYMENT

You must pay the full tuition by the first scheduled class of the course. If you have not paid the full tuition by the first scheduled class, you authorize PE to charge the remaining balance to your credit card.

STUDENT WITHDRAWALS AND REFUNDS FOR IN PERSON

If you choose to withdraw your enrollment in a classroom course seven days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a class fee of $199. If you cancel within fourteen (14) days of in person class start Prep Expert will refund 50% of your class fee. No refunds will be given for cancellations after fourteen (14) days of the first scheduled session of your program. Refunds take approximately four weeks to be processed.

STUDENT WITHDRAWALS AND REFUNDS FOR TUTORING

If you choose to withdraw your enrollment in a private tutoring program seven days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a fee of $149. Tutoring packages must be cancelled within four sessions of your start date to get a refund of the remaining hours minus a $50 book fee. Refunds take approximately four weeks to be processed.

STUDENT WITHDRAWALS AND REFUNDS FOR LIVE ONLINE

If you choose to withdraw from the live online program seven days or more before the first scheduled session of your program, Prep Expert will refund all the tuition you have paid less a fee of $99. If you choose to withdraw from the live online program within fourteen (14) days after the program start, Prep Expert will refund 50% of your tuition fee. No refunds will be given for cancellations after fourteen days of the first scheduled session of your program. Refunds take approximately four weeks to be processed.

STUDENT WITHDRAWALS AND REFUNDS FOR 12 MONTH ON-DEMAND PROGRAMS

If you choose to withdraw from the twelve (12) month on-demand program within seven (7) days of purchase, Prep Expert will refund all the tuition you have paid less a book fee of $59. No refunds will be given for cancellations after seven (7) days of the purchase date of your on-demand program. Refunds take approximately four weeks to be processed.

LATE ARRIVAL

PE calculates tuition fees per the times stipulated in the schedule. No adjustment shall be made for time lost because of late arrival by a student. PE shall compensate for the late arrival of an instructor by extending a class session by mutual agreement for the time forfeited.

COURSE CANCELLATION

Occasionally, PE, due to various circumstances, may change a course schedule, location, or cancel the course entirely. If we cancel the course in which you are registered and are unable to reschedule you into another course that is acceptable to you, we will refund all the tuition you have paid, and we will have no further liability to you regarding the cancelled course.

SAT 200-POINT SCORE IMPROVEMENT GUARANTEE

Prep Expert is so confident in our SAT prep methodology, we backup our in-person and live online courses with the best score guarantee in the industry!
You or your Student qualify for our 200-Point Score Improvement Guarantee if:

  1. You/your Student have an official SAT or PSAT score before enrollment. An official SAT score is one received after taking an SAT exam administered by The College Board. Your starting score must be 1240 or less. Have a starting score greater than 1240? See our 99th Percentile Score Improvement Guarantee below!
  2. You/your Student enrolls in an in-person or live online course. Only students who complete these specific courses qualify for our 200-Point SAT Money-Back Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must take all assigned practice tests and enter their results into our online-based scoring system within two weeks of the assigned test due date during the course. This means the account’s lessons, practice questions, diagnostics, tests, and other content is only being used by the Student and no other individuals.
  4. Date of enrollment. The 200-Point Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee.
  5. ​Print your scores direct​ly​ from the College Board website, showing the​ College Board logo,​ students name & date test taken. You must have a score taken prior to ​beginning​ the ​SAT prep ​course and a score taken after the ​completion of the SAT prep course. ​M​ail both ​documents to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable SAT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

SAT 99th PERCENTILE SCORE IMPROVEMENT GUARANTEE

For high-achieving students, we offer a 99th Percentile Score Improvement Guarantee to ensure that Students with high official SAT starting scores can raise their scores to enter the Nationally Representative Sample Percentiles’ 99th percentile: 1450.

You qualify for our 99th Percentile Score Improvement Guarantee if:

  1. You have an official SAT or PSAT score before enrollment. An official SAT score is one received after taking an SAT exam administered by The College Board. Your starting score must be between 1250 and 1440.
  2. You/your Student enrolls in an in-person or live online course. Only students who complete these specific courses qualify for our 99th Percentile Score Improvement Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must take all assigned practice tests and enter their results into our online-based scoring system within two weeks of the assigned test due date during the course. This means the account’s lessons, practice questions, diagnostics, tests, and other content is only being used by the Student and no other individuals.
  4. Date of enrollment. The 99th Percentile Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee.
  5. ​Print your scores direct​ly​ from the College Board website, showing the​ College Board logo,​ students name & date test taken. You must have a score taken prior to ​beginning​ the ​SAT prep ​course and a score taken after the ​completion of the SAT prep course. ​M​ail both ​documents to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable SAT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

ACT 4-POINT SCORE IMPROVEMENT GUARANTEE

Prep Expert is so confident in our ACT prep methodology, we backup our in-person and live online courses with the best score guarantee in the industry!

You qualify for our ACT 4-Point Score Improvement Guarantee if:

  1. You have an official ACT score before enrollment. An official ACT score is one received after taking an ACT exam administered by ACT. Your starting score must be 27 or less. Have a starting score greater than 27? See our 99th Percentile Score Improvement Guarantee below!
  2. You/your Student enrolls in an in-person or live online course. Only students who complete these specific courses qualify for our ACT 4-Point Score Improvement Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must attend each class and take all assigned practice tests in full and enter their results into our online-based scoring system within two weeks of the assigned test due date during the course. This means the account’s lessons, practice questions, diagnostics, tests, and other content is only being used by the Student and no other individuals.
  4. Date of enrollment. The 4-Point Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee.

    Print your scores direct​ly​ from the ACT website, showing the​ ACT logo,​ students name & date test taken. You must have a score taken prior to ​beginning ​the ​ACT prep ​course and a score taken after ​completion of ​the ​ACT prep​course. ​M​ail both ​documents​ to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable ACT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

ACT 99th PERCENTILE SCORE IMPROVEMENT GUARANTEE

For high-achieving students, we offer a 99th Percentile Score Improvement Guarantee to ensure that Students with high official ACT starting scores can raise their scores to enter the score equivalent of The College Board’s Nationally Representative Sample Percentiles’ 99th percentile: 32.

You qualify for our 99th Percentile Score Improvement Guarantee if:

  1. You have an official ACT score before enrollment. An official ACT score is one received after taking an ACT exam administered by the ACT Company. Your starting score must be between 28 and 31.
  2. You/your Student enrolls in an in-person or live online course. Only students who complete these specific courses qualify for our 99th Percentile Score Improvement Guarantee. 12-month video courses, tutoring packages, and weekend camps do NOT qualify.
  3. You/your Student fully completes an in-person or live online course. To fully complete one of our in-person or live online courses, students must take all assigned practice tests and enter their results into our online-based scoring system within two weeks of the assigned test due date during the course. This means the account’s lessons, practice questions, diagnostics, tests, and other content is only being used by the Student and no other individuals.
  4. Date of enrollment. The 99th Percentile Score Improvement Guarantee applies only to students who enrolled in our courses AFTER January 6, 2017. Students who enrolled in our courses prior to this date will not be eligible for the guarantee.
  5. P​rint your scores direct​ly​ from the ACT website, showing the​ ACT logo,​ students name & date test taken. You must have a score taken prior to ​beginning ​the ​ACT prep ​course and a score taken after ​completion of ​the ​ACT prep​course. ​M​ail both ​documents​ to:

    Prep Expert

    7881 W Charleston Blvd Ste 175
    Las Vegas, NV 89117
    The submission must be made within ninety (90) days after the release date of your applicable ACT score. The submission must also contain the email address of the account as well as a Payee name and a Payee address.

SIX WEEK & WEEKEND CAMP COURSE ACCESS GUARANTEE

  1. You will have access to the SAT/ACT Live Online course for 90 days after the final day of your course. This access will include the student dashboard, test scoring website, and any recorded videos associated with the course. Additional time may be permitted at Prep Experts discretion upon written request to [email protected]
  2. You will have access to the SAT/ACT Live In-Person course for 90 days after the final day of your course. This access will include the student dashboard and the test scoring website. Additional time may be permitted at Prep Experts discretion upon written request to [email protected]
  3. You will have access to the SAT/ACT Weekend Camp for 90 days after the final day of your course. This access will include the student dashboard, test scoring website, and any recorded videos associated with the course. Additional time may be permitted at Prep Experts discretion upon written request to [email protected]

SALES, DISCOUNTS & GUARANTEES

If the prices on our website drop within 10 days of your purchase we will refund the difference to you. You must contact us to take advantage of this refund at either [email protected] or call 1-877-345-7737 between 9 P.M. and 5 P.M. PST. All Prep Expert guarantees may only be used once by each individual student, meaning there can be no combining of guarantees in multiple purchases. Guarantees are also not valid for bulk or group purchases, which are defined as single orders/invoices including two or more students.

PREP EXPERT REFERRAL POLICY

Anyone that is referred to us through Refersion must be a paying customer with us (Prep Expert) to qualify you (referee) for the referral bonus. We (Prep Expert) will check Refersion on the 1st of every month, if anyone that has been referred to us and has paid for and is currently in a class we will authorize the payment. Payments from Refersion will only be made via PayPal, thus you will need a PayPal account to receive any outstanding payments. Referrals through Refersion must be done prior to the referee signing up for our courses, no retroactive referrals will be honored. All referral payments are made through Refersion with no exceptions, it is your responsibility to sign up with Refersion to take advantage of the referral bonus. Refersion may be signed up for on your student dashboard on the referrals tab. Prep Expert reserves the right to deny payment to any affiliate for any reason whatsoever, including but not limited to: outranking Prep Expert for key search terms related to our products, posting referral codes on coupon sites, and more.